Official legal information for UK players
Space Casino Terms & Conditions for the United Kingdom
These Space Casino Terms & Conditions explain the rules that apply when you access the website, create or use an account, make payments, claim promotions, play games, contact support or use account-control tools in the United Kingdom.
Your Space Casino agreement at a glance
The following overview highlights the practical responsibilities attached to a Space Casino account. The complete clauses below remain the controlling text.
Confirm eligibility
You must be at least 18, legally permitted to gamble and located in an accepted jurisdiction when using the service.
Use accurate details
Your registration, identity, address and payment information must be complete, current and genuinely yours.
Protect the account
Keep your password, device and security codes private. Tell support promptly about suspicious activity.
Play within the rules
Follow game, bonus, payment and responsible-gambling requirements whenever they apply to your activity.
1. Agreement, definitions and scope
1.1 Your agreement with Space Casino
These Terms & Conditions govern your use of the Space Casino website, mobile experience, account area, cashier, games, promotions, communications and related services made available to players in the United Kingdom.
References to “Space Casino”, “we”, “us” or “our” mean the operator identified in the website footer, account area or applicable licensing information. References to “you”, “player” or “account holder” mean the individual who accesses or uses the service.
1.2 Additional rules
These Terms & Conditions should be read together with any applicable Privacy Policy, Cookie Policy, Responsible Gambling Policy, bonus terms, game rules, payment conditions and notices displayed during your use of Space Casino.
Where a specific promotion or game has additional rules, those specific rules apply to that promotion or game. If two provisions conflict, the more specific provision will normally apply to the relevant activity, subject to applicable law.
1.3 Acceptance
You accept these terms when you select the relevant confirmation during registration or continue using Space Casino after being given access to them. You should not register, deposit or play if you do not accept the applicable rules.
2. Eligibility and account registration
Space Casino accounts are personal. Before registering, you must ensure that you satisfy all age, identity, location and legal requirements shown during the sign-up process.
Registration conditions
- You may register only one personal account unless Space Casino gives written permission otherwise.
- You must register for yourself and must not create, sell, transfer or operate an account for another person.
- The name and date of birth on your account must match your official identity documents.
- Your residential address, email address and mobile number must remain accurate and accessible.
- You must not register while self-excluded, suspended or otherwise prohibited from gambling.
- You must not use false, misleading, incomplete or third-party information.
- You are responsible for checking whether your use of Space Casino is lawful in your location.
3. Account access and security responsibilities
You are responsible for maintaining control of your Space Casino login details and the devices used to access your account. Do not disclose your password, one-time code or recovery information to another person.
Unauthorised access
Contact Space Casino support promptly if you believe that another person knows your credentials, has accessed your account or has used a connected payment method without permission. We may restrict access while the matter is investigated and may request verification before restoring the account.
Account activity
Activity completed through a correctly authenticated account may be treated as activity authorised by the account holder unless evidence shows otherwise. You should log out on shared devices, use suitable device security and avoid saving credentials in a browser that other people can access.
4. Identity verification, KYC and financial checks
Space Casino may carry out identity, age, address, payment-ownership, anti-money-laundering, affordability and source-of-funds checks. These checks help protect players, keep payments secure and meet legal or regulatory obligations.
| Check | Typical evidence | When it may apply | Status |
|---|---|---|---|
| Identity and age | Passport, photocard driving licence or another accepted identity document | During registration, before play or when account details require confirmation | Required |
| Residential address | Recent bank statement, utility bill or accepted official correspondence | When automated checks are incomplete or your address changes | When requested |
| Payment ownership | Masked card image, bank record or e-wallet account evidence | Before processing certain deposits or withdrawals | When requested |
| Source of funds or wealth | Income evidence, bank records or other documents relevant to the request | Where transaction patterns, risk checks or legal obligations require review | Risk-based |
Documents must be authentic, readable, current where required and submitted through an approved secure channel. Space Casino may restrict deposits, wagering or withdrawals while checks are outstanding. Failure to provide satisfactory information may result in transaction delays, account restrictions or closure.
5. Deposits, balances and withdrawals
5.1 Deposits
Deposits must be made using a payment method accepted by Space Casino and, unless expressly permitted otherwise, registered in your own name. Available methods, minimums, maximums, processing information and any applicable limits are shown in the cashier before confirmation.
You must not use borrowed, stolen, fraudulent or unauthorised funds. Credit card gambling is not permitted for licensed remote gambling in Great Britain. A payment may be declined, reversed or reviewed where ownership, security, location or compliance checks are incomplete.
5.2 Account balance
Your displayed balance may include separate cash, bonus, locked or pending amounts. A displayed balance is not proof that all funds are immediately withdrawable. Bonus requirements, unsettled wagers, verification checks, payment reversals or technical corrections may affect the available amount.
5.3 Withdrawals
Withdrawal requests must comply with the cashier limits and verification requirements shown at the time of request. Where practical and required for security, payments may be returned through the original deposit method before an alternative method is used.
Processing estimates begin after all required checks and account reviews are complete. Banks, card networks and payment providers may apply additional processing time outside Space Casino’s control.
| Payment rule | What it means | What you should do |
|---|---|---|
| Method ownership | The payment account should belong to the registered Space Casino player. | Use matching personal details and keep ownership evidence available. |
| Verification before payout | A withdrawal may remain pending until requested checks are completed. | Upload clear documents through the secure account area and monitor messages. |
| Transaction review | Unusual, disputed, reversed or high-risk payments may be investigated. | Do not submit duplicate transactions and respond to support requests promptly. |
| Bonus balance restrictions | Bonus funds may not be withdrawable until the applicable terms are met. | Review the promotion status before submitting a withdrawal. |
| Account and safer-gambling limits | Your own limits or other account controls may prevent additional deposits. | Respect active limits and do not attempt to bypass them through another account. |
6. Bonus, free spins and promotion terms
Promotions are subject to the specific offer terms shown before you opt in or claim. Those terms may cover eligibility, qualifying deposits, participating games, wagering, maximum stakes, expiry, withdrawal limits, promo codes and permitted payment methods.
General promotion conditions
- Promotions are normally limited to one eligible player, account, household, device, payment source or shared environment where the specific offer terms state this.
- A qualifying deposit must be completed successfully and must not be reversed, charged back or disputed.
- Only eligible games may contribute towards wagering, and contribution rates can differ by game category.
- Maximum stake rules may apply while bonus funds or bonus-linked winnings remain active.
- Bonus funds, free spins and resulting winnings may expire if not used within the stated period.
- Withdrawing, cancelling a bonus or breaching an offer rule may remove the bonus and associated winnings where the specific terms permit.
- Bonus abuse, collusion, duplicate-account use, risk-free betting patterns or attempts to gain an unfair advantage may lead to exclusion from the offer and further account action.
Always open the relevant promotion page and review its complete conditions before depositing or playing. Do not rely solely on an advertising headline or banner summary.
7. Games, wagers, interruptions and settlement
7.1 Game rules
Each Space Casino game is subject to its displayed rules, paytable, return information, stake range and technical configuration. You are responsible for reviewing the game information before placing a real-money wager.
7.2 Acceptance of wagers
A wager is accepted only when it has been recorded by the Space Casino system and deducted or reserved from the applicable balance. Requests that are incomplete, rejected, cancelled or not recorded do not create a valid wager.
7.3 Results and records
Subject to applicable law and any proven system error, the records held by Space Casino and the relevant game provider will be used to determine accepted wagers, game outcomes, balances and settlements.
7.4 Technical interruptions
A connection loss, browser issue, device failure or service interruption does not automatically cancel a wager. Where a game round was successfully recorded, it may complete on the server and the result may be applied when the account reconnects.
Where a material technical malfunction, incorrect payout display or obvious pricing error occurs, Space Casino may suspend the affected game, correct records and settle the activity according to the valid underlying result where legally permitted.
7.5 No guaranteed winnings
Gambling outcomes are uncertain. Previous wins, losses or game results do not guarantee a future outcome. Do not use Space Casino as a source of income or attempt to recover losses by increasing stakes.
8. Acceptable use and prohibited activity
You must use Space Casino fairly, lawfully and only for personal entertainment. The following activity is prohibited:
- Opening or controlling multiple accounts without written permission.
- Allowing another person, including a minor, to access or use your account.
- Using false identity details, altered documents or payment methods belonging to another person.
- Colluding with other players or coordinating activity to manipulate games, promotions or account limits.
- Using bots, scripts, automation, scraping tools, prohibited software or technical methods that interfere with normal play.
- Exploiting an obvious error, malfunction, delayed update, incorrect price or unintended promotion configuration.
- Attempting to bypass self-exclusion, account restrictions, verification checks, geographic controls or safer-gambling limits.
- Engaging in money laundering, fraud, chargeback abuse, criminal activity or transactions lacking a legitimate gambling purpose.
- Threatening, abusive, discriminatory or unlawful communication with staff, suppliers or other players.
- Copying, modifying, distributing or commercially exploiting protected Space Casino content without permission.
Space Casino may review suspicious patterns and take proportionate action, including withholding affected transactions during an investigation, removing improperly obtained promotional value, restricting features, suspending the account or reporting relevant information where legally required.
9. Responsible gambling and player-control tools
Space Casino is available only to adults aged 18 or over. Gambling should remain affordable entertainment. You should set limits based on your own circumstances and stop when gambling is no longer enjoyable or controlled.
How account controls apply
Where a limit or restriction is active, you must not try to avoid it by opening another account, changing payment methods or using another person’s details. Requests to increase or remove a protective limit may be subject to a cooling-off period or other safeguards.
Self-exclusion requests will be handled according to the selected scope, available tools and applicable requirements. During self-exclusion, you must not attempt to register again or access gambling through alternative details.
UK players can also obtain independent information and support from GamCare, GambleAware and the Gambling Commission’s public guidance.
10. Personal information and communications
Space Casino processes personal information for account administration, identity and age verification, security, payments, legal compliance, safer gambling, customer support, service improvement and other purposes described in the applicable Privacy Policy.
Service communications
You may receive essential account messages concerning security, verification, payment activity, policy updates, account restrictions or safer-gambling matters. These messages may be sent even when you have opted out of marketing because they are necessary to administer the service.
Marketing choices
Where permitted, promotional communication preferences may be managed through your account or the unsubscribe method included in a message. Preference changes may take a reasonable period to apply across all systems.
Keeping information accurate
You must keep your profile information current. Some verified details may require support assistance before they can be changed. Space Casino may request evidence before updating sensitive personal information.
11. Account restriction, suspension and closure
11.1 Closing your account
You may ask Space Casino support to close your account. Before closure is completed, outstanding wagers, pending payments, verification requests and remaining withdrawable balances may need to be resolved.
Account closure is different from self-exclusion. Tell support clearly when your request is related to gambling control so that the appropriate safer-gambling restriction can be applied.
11.2 Space Casino restrictions
Space Casino may temporarily restrict or suspend an account while carrying out security, payment, responsible-gambling, fraud, legal or regulatory checks. Access may also be restricted where the account information is incomplete, inconsistent or no longer valid.
11.3 Closure for breach
Where a material breach, prohibited activity or unlawful conduct is established, Space Casino may close the account, cancel affected bonuses, correct invalid transactions and take any further action permitted or required by law.
Legitimately owned withdrawable funds will be handled in accordance with applicable law, completed checks and any valid deductions or restrictions.
11.4 Dormant accounts
An account that remains unused for an extended period may be treated as dormant under the policy communicated to the player. Any applicable dormant-account process, notice period or charge will be shown in the relevant account terms and applied only where legally permitted.
12. Service availability, intellectual property and liability
Service availability
Space Casino aims to provide reliable access but does not guarantee uninterrupted availability. Maintenance, provider outages, communications failures, security incidents, legal changes or events beyond reasonable control may interrupt part or all of the service.
Intellectual property
Website designs, text, graphics, software, game integrations, databases, branding and other protected materials are owned by or licensed to Space Casino and its suppliers. Your access is limited to personal, non-commercial use in accordance with these terms.
Liability boundaries
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer law. Subject to those rights, Space Casino is not responsible for losses caused by your breach, unauthorised sharing of credentials, incompatible devices, third-party payment systems or circumstances outside reasonable control.
Space Casino does not guarantee that gambling will produce a profit, that a particular game or promotion will always remain available or that individual results will meet personal expectations.
13. Complaints, governing rules and changes
Submitting a complaint
Contact Space Casino support as soon as possible after the issue arises. Include your registered account details, the relevant date, game or transaction reference, amount and a clear description of the outcome you are seeking.
- Contact customer support through the official channel shown on the Space Casino website.
- Provide all relevant facts and supporting records, such as screenshots or transaction references.
- Allow the support team to review the account, game-provider or payment records.
- Use the formal escalation or alternative dispute process communicated in the final response where applicable.
Applicable law and player rights
These Terms & Conditions are interpreted under the law and jurisdiction identified in the operator’s legal information, without removing any mandatory consumer protection rights that apply to you in the United Kingdom.
Changes to these terms
Space Casino may update these Terms & Conditions to reflect legal, regulatory, security, operational or service changes. Material updates may be communicated through the website, account area or registered contact details.
The current version applies from the stated effective date. Where your active consent is legally required, Space Casino may ask you to accept the revised terms before you continue using relevant account features.
Severability and no waiver
If a provision is found invalid or unenforceable, the remaining provisions continue to apply to the fullest extent permitted. A delay in enforcing a right does not mean that Space Casino has permanently waived that right.
Review the rules, then use Space Casino with confidence
Keep these Space Casino Terms & Conditions available for reference and review any additional game, payment or promotional rules before completing the relevant action. Use accurate account details, protect your login information and make use of responsible-gambling controls whenever needed.
